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Community Supports


Why They're Important

Many factors beyond the parent-child relationship affect a family's ability to care for their children. Parents need basic resources such as food, clothing, housing, transportation, and access to essential services that address family-specific needs (such as childcare, health and mental health care) to ensure the health and well-being of their children. Providing concrete supports, information, and access to community resources that families need is critical. These combined efforts help families cope with stress and prevent situations where maltreatment could occur. (Source:

How to Find Them

Children flourish in communities that care. Our community offers many support services that help families to provide for their basic needs, pay for child care, gain access to health care and more. Our community is lucky to have the 2-1-1 telephone service. Anyone can call the toll-free number and talk to a trained information and referral specialist about their needs, 24/7. The call specialist will provide information and referral to any and all community services that are likely to help the caller in some way. Without this service, everyone would have to try to find out what services are available on their own. That route would be time-consuming and probably result in an incomplete list. So the first step in finding helpful support services is to decide that using them is the right thing to do. The second step is to dial 2-1-1 and describe your family's needs to the 2-1-1 operator.


  • You can find a programs and services to help with life's ups and downs by calling 2-1-1 for information and referral from a trained referral specialist. The service runs 24/7, is toll-free and confidential, and calls are always answered by a human being.
  • provides a searchable database of programs, but users do not have the benefit of the call specialist's help and guidance like phone-callers do.
  • If you're looking for child care, contact Child Care Aware of Steuben and Schuyler at 607-776-2126 and check out this brochure on how to find quality child care programs.
  • Additional New York State Resources:

Family Enrichment Collaborative Programs and Services

The programs and services sponsored by the Family Enrichment Collaborative represent only a small portion of the support that is available for families in our caring community. 2-1-1 will help families find the right places to turn for help with specific issues.



    JUST A.S.K.

Dial 2-1-1 to connect with community resources to get what you need to become the parent you want to be:

Advice on building a close relationship with your child
Support systems that help you balance it all & reduce stress.
Knowledge about child development & parenting skills

    Family Centers

Bath Area Family
Resource Center

Room 81 at Vernon E. Wightman Primary School,
216 Maple Heights, Bath,
776-4123 x5650

Jennie Mose Family
Resource Center

14 South Street (Old Post Office,) Addison,

Nonnie Hood Parent
Resource Center

upper floor of the Southeast Steuben County Library,
300 Civic Center Plaza, Corning, 607-936-3837

Hornell Area Family
Resource Center
Hornell Intermediate School
71 Buffalo St.
Hornell, NY 14843
607-324-0014 x1741


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